Terms and Conditions

Holidays Madeira is a website focused on the centralization of properties on the island of Madeira, for rent or for local accommodation. Any visitor to the site will be able to view Holidays Madeira publications.

The registration of users at Holidays Madeira is completely free.

This site has free services, and it appeals to the common sense of all users, in order to use them consciously and moderately.

Products or services:

Considering that Holidays Madeira provides services over the Internet and considering the customer’s interest in using the services offered by the website (www.holidaysmadeira.com), these terms are intended to establish the general conditions of use of services on this website.

Host rights and obligations:

The Host must submit accurate and correct information about their personal identity. In addition, the Host is responsible for ensuring that the above information is kept up to date while the listing remains on the site.

The Host guarantees that each listing relates to a single uniquely identified property.

The Host warrants that it has or holds all the rights and authority necessary to provide rental and/or local accommodation services.

The Host recognizes all its tax obligations and it is its sole responsibility to declare and pay all fees / taxes to the Tax entity or other entities, on the profits obtained through Holidays Madeira.

Given the great importance of the international market, the Host accepts that Holidays Madeira establish partnerships with national and/or international real estate portals or publish their properties on social media. The network of national and/or international portals may change without prior notice.

In order for the Host to receive the monetary values ​​acquired in the reservations, it will be necessary to send all the personal information, requested by the administrator of Holidays Madeira, otherwise, the values ​​​​will be withheld until they are sent. If Holidays Madeira detects attempted fraud such as incorrect submission/provision of personal information/documentation with false information, or other attempted fraud, Holidays Madeira reserves the right to withhold the amounts earned by the Host.

Confidentiality:

The security of the site is generally checked daily and referenced by the “SSL” seal.

Holidays Madeira is responsible for preserving the confidentiality of data and information provided by the customer in the process of registering and filling in personal information on the site.

As a rule, the secondary providers used by us may use your information to the extent necessary to allow them to perform the services they provide to us.

Certain ancillary service providers, such as payment gateways and other payment transaction processors, have their own privacy policies, so we are required to provide your entered information so that they can carry out your transaction at the time of a purchase.

For quality control, Holidays Madeira may collect the IP address of users, as well as record the last time the user accessed the site.

User notes, duties and commitment:

The Holidays Madeira platform does not authorize the exchange of contact information (through the contact form provided in each advertisement) between the Guest and the Host and vice versa, before payment for reservations made through this platform, otherwise the Host may be suspended from the platform indefinitely.

After payment for the reservation, the Guest agrees to share their personal data with the Host or Host Entity.

Each Host guarantees that they will only use one registration, otherwise Holidays Madeira reserves the right to delete the account without prior notice.

All users expressly undertake to respect the purpose of the Holidays Madeira platform, being responsible for the correct use and confidentiality of their “Username” and “Password”.

Holidays Madeira cannot, under any circumstances, be held responsible for accidental damages suffered by users.

Holidays Madeira cannot in any case be held responsible for any transaction between the client and the Host or vice versa made outside the platform.

For quality control purposes, Holidays Madeira may keep a copy of messages sent between customers and Hosts, when using the contact forms available on the site.

Holidays Madeira is not responsible for any eventuality resulting from the users’ lack of legal capacity.

Holidays Madeira is not responsible for any physical, patrimonial, moral or other damage that occurs during the Guest’s stay. Therefore, it is recommended that the Guest take out travel insurance.

It is not allowed to systematically and erratically edit advertisements and re-publish them, which seriously harms the management of the site.

Any user registered on the site may, at any time, delete their account and consequently delete all their related data. For this you will have to log in, go to the personal page and delete your account.

The user undertakes not to attack or illicitly use Holidays Madeira, being responsible and bearing all costs associated with illicit actions attributed to him.

Among others, the following are considered illegal actions:

– Access an unauthorized area/account and its information;

– Test and assess system vulnerability and break installed security;

– Install or attempt to install a virus on the website;

– Triggering or attempting to trigger “denial of service” attacks, among others.

-Create false bookings or any other fraud attempt.

Holidays Madeira reserves the right to suspend or even eliminate the user at any time whenever justified.

In order to avoid overloading the server, Holidays Madeira reserves the right to exclude properties that are inactive, considering them out of date.

Customer attendance service:

Users have this service to clarify their doubts, resolve any requests or complaints regarding a reservation. At this time, the service can be activated using the contact form on the website or via email: support@holidaysmadeira.com. As a general rule, you will have a response within 72 hours.

Booking cancellation and refund:

In case of booking cancellation, the ammount of the refund, will depend of the conditions imposed by the guest’s advertisement. In case the guest is entitled to a refund, Holidays Madeira will make the refund through the same payment method and account that used at the time of reservation, subtracting the fees charged by the “Stripe” platform from the original payment. These fees can be checked on the official “Stripe” website or at https://stripe.com/en-pt/pricing on the INTEGRATED section.

Safety:

Users of Holidays Madeira declare and guarantee that they are perfectly aware of the characteristics, constraints, limitations and defects of the Internet. Users acknowledge that any site/portal is subject to intrusions by unauthorized third parties and that it may consequently be interrupted, and that the information that circulates on the Internet is not protected against possible deviations, against possible viruses, and that any person is susceptible to creating a link with access to the site/portal and/or elements contained therein, accepting the inherent risks.

Holidays Madeira cannot in any case be held responsible for secondary services provided on this website or elsewhere on the Internet to which they have had access through it.

Holidays Madeira cannot, under any circumstances, be held responsible for the veracity of personal data entered on this platform by users.

Holidays Madeira is not responsible for any damages that may be caused by the use of the services, including virus contamination.

Adverts:

Holidays Madeira is limited to managing the presentation of published advertisements, without influencing, verifying, guaranteeing their reliability and content.

Holidays Madeira is not a representative of either the Host or the Guest, and is also not involved in transactions between them.

Holidays Madeira is not responsible for publications whose veracity and good faith are not known, having no responsibility in the legal relationship that may be established between both parties.

Holidays Madeira is not responsible for possible problems generated between Hosts and customers.

Holidays Madeira may suspend or delete advertisements in the following cases:

– Advertising out of context on the website.

– Duplicate ad

– False advertisement

– Ad with little information

– Advertising / promotions.

Website interruption or suspension:

Holidays Madeira reserves the right to interrupt or suspend access to the portal, for the period it deems necessary, for any technical, administrative, force majeure or other reasons.

Cookies:

The user is fully aware that Holidays Madeira uses Cookies that memorize some information about their visit, so that the next time they visit the site, they will be easier to navigate. An example will be the comparison of properties on our website, the next time the user visits us, you don’t need to add these same properties to compare them, Cookies do this job.

Final notes:

We reserve the right to modify the Terms and Conditions at any time, so please consult them frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make changes to our Terms and Conditions, we will notify you here so that you are aware of how we use your information, and under what circumstances they are subject. All users of the services available on www.holidaysmadeira.com are bound to accept and respect the conditions expressed herein and to accept and respect the site’s Privacy conditions (https://www.holidaysmadeira.com/privacy).

Last Update: 01/02/2023-23:17

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